Exploring interrelationship between three performance indicators with PMI’s Nine Knowledge Areas for successful Project Management

Abstract

The performance output of software project management is an essential area of study as reflected in the earlier literatures of Management and organizational behaviour related studies. As a continuous improvement to the earlier existing knowledge contributed by Donna G. Thomas (2009), the present study has been attempted from mere identification of relationship between the performance indicators to project knowledge area of PMBOKⓇ, to the exploration of the strength of relationship between and beyond the PI-KA, the input artifacts and performance output deliverable.  A conceptual model has been proposed as Artifact (input)-Process-knowledge area-Performance indicator-Performance deliverable (Output) model (Krishnaswamy N. & Selvarasu A., 2014) for further exploration in the present study. The study has been designed with triangulation of researcher-respondent interactions among FSEs, Senior Project Managers (SPM) and Project Managers (PM) with focused discussion, experience survey and personal/online survey, respectively. The PLS-Regression and PLS-SEM data modelling tool has been employed to find the total effect of hypothetically proposed paths from Artifact-PKA-PI-Performance with and without moderators. The focus of the study is aimed at identifying the top three performance indicators and its interrelationship between PMI’s nine knowledge areas.

Keywords - Artifact, Knowledge area, Performance indicator, Performance report, Performance acceptance, Mediator