The New Paradigm of Supply Chain Performance: Orchestrated Structure

Abstract

Abstract-Supply chain management (SCM) is crucial for increasing organisational effectiveness, enhancing competitiveness, customer service and profitability. We live in changing times and disruptive technologies threaten the very survival of organizations like never before. This paper looks at organization design from the view-point of organization structure, in determining how organizations may structure themselves in dealing effectively with a complex world. The article specifically looks at ambidextrous organizations as a possible solution to dealing with ambiguity and disruption. Ambidextrous organizations are new age enterprises that are an exciting blend of cross-functional teams and strategic free units that operate on frontier technologies, that do not lose out on either economies of scale or experience that large organizations acquire over time and at a substantive cost. For organizations to be free in a controlled manner is the ethos of this article. The proposed performance measures intend to evaluate the practices influence on operational, economic and environmental supply chain’s performance.