Mad Lazim, Halim
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Vol 7, No 4 (2018): International Journal of Supply Chain Management (IJSCM) - Articles
Assessing and Developing Public Libraries Performance: Kano’s Model Approach
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Vol 7, No 2 (2018): International Journal of Supply Chain Management (IJSCM) - Articles
A Framework for Implementing ISO 9000 and Total Quality Culture in Higher Education
Abstract PDF