Nguyen, Ninh Van, Tomas Bata University in Zlin, Czech Republic

• Vol 8, No 2 (2019): International Journal of Supply Chain Management (IJSCM) - Articles
  The Mediating Effects of Switching Costs on the Relationship between Service Quality, Customer Satisfaction and Customer Loyalty: A Study in Retail Banking Industry in Vietnam
  Abstract  PDF

Copyright © ExcelingTech Publishers, London, UK