Lesmono, Stanley Utomo, Petra Christian University Jl. Siwalankerto 121-131 Surabaya Indonesia, Indonesia

• Vol 9, No 2 (2020): International Journal of Supply Chain Management (IJSCM) - Articles
  The Effect of Switching Cost and Product Return Management on Repurchase Intent: A Case Study in the B2B Distribution Channel Context in Indonesia
  Abstract  PDF

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