Improving Sustainability Performance through Internet of Things Capability in Thailand: Mediating Role of IOT Enabled Supply Chain Integration

Abstract

It is pretty hard to counter this fact that Internet of Things (IOT) is integrating boundary less businesses with technology. The same IOT is probably a long-term solution for enhancing sustainability performance in manufacturing sector as it can integrate various supply chain components in a way which was never done before. Purpose of this study is to check the impact of IOT capability on sustainability performance in manufacturing sector of Thailand in mediating role of IOT enables supply chain integration like internal, supplier and customer integration. Respondents were the employees of 62 manufacturing firms of Thailand whom opinion has been taken through structured questionnaire. SPSS and AMOS are used to analyze the data through confirmatory factor analysis and structural equation modeling. Results have affirmed that IOT capability can enhance sustainability performance while all three dimensions of IOT enabled supply chain integration have shown significant positive mediating role in the relationship between IOT capability and sustainability performance. This study is unique due to its novel outcome of sustainability performance which was not previously tested with IOT capability. The results have implications not only for manufacturing sector but can also facilitate policy making too.